Mar 22, 2011

Looking at issues from multiple angles--Scenario planning

By Emma

Before my father’s factory was going to built, many things needed to be considered. I viewed the blueprint of the factory layout. At first, there was no dinning hall, but some department managers discussed together whether the factory should build a dinning room or not. Firstly I think it is necessary to describe the environment around the factory. It was set in an industry area, many other factories there, but no restaurant near my father’s factory. Workers needed to do 10-minute ride to a little country for lunch or supper. Managers saw it might be a big problem, so they made decision by vote. Some of them questioned if the dinning hall was built, who would manage it? it should be taken by external restaurant organization or managed by factory itself(just invite some cooks). what if the cost of managing dinning room is much high? What if the dishes are not fit for workers’ taste and only keep few customer(worker) eating there? If the number of customer is not sure(changed frequently), how could cooks control the quantity of dishes? …….

Many uncertainty factors were proposed by managers, they realized building a dinning room was not a simple event. Once blind build without thinking deeper, it may cause many problems and the company might cause a loss. So finally, they made some strategies
(1)    do survey for employees and collect information on whether they need a dinning hall
(2)    interview some people with typical taste
(3)    enquiry other factories which already have a dinning hall

Conclusion:
when making decision on something, we need to think twice, list uncertainty elements. besides the power of group is huge, different people treat one event are different. So before we do something or take action on something, listening to other people’s opinion is better than only listening to yourself.

2 comments:

  1. Hi Emma,

    Your case gives us some deep thinking about how to keep with the pace of the innovative society and also how to organize a company effectively and dynamically. We should look what others are doing and learn from the good side and get rid of the bad ones, so the company will develop. Innovation is much needed. We should think for the future, and prepare for the future of the company.

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  2. Thanks for your comments Rainbow.
    Compared with doing prediction for personal, it is much more difficult to make prediction for a company. It mainly refers to the responsibility who should take. As a person, if one made a wrong decision, he/she would be willing to accept any punishment, because it was his/her own mistake, while to a company, managers or a boss need to explain to their fellows or employees, because it is a company that not only belongs to individual, but to a group. So if one wants to do some innovation or change, he/she needs to think many aspects and do scenario planning carefully.

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